Effective Date: 01/10/2025

At Shahi Poshak, your privacy is our priority.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.shahiposhak.com, make a purchase, or interact with us through our digital channels.

By using our website, you agree to the practices described below.

1. Information We Collect

We may collect the following types of information when you browse or purchase from our site:
– Personal Details: Name, email address, phone number, and billing/shipping address.
– Order Information: Product preferences, payment method (processed securely through third-party gateways), and transaction history.
– Technical Data: IP address, browser type, device information, and cookies for better website performance.
– Communication Data: Queries, feedback, or customer service interactions through email, WhatsApp, or our contact forms.

2. How We Use Your Information

Your information helps us provide a smooth and personalized shopping experience. We use it to:
– Process and deliver your orders efficiently.
– Communicate updates on orders, offers, or policy changes.
– Improve our products, website, and customer experience.
– Respond to customer queries and support requests.
– Prevent fraudulent transactions and ensure website security.

We never sell or rent your personal information to third parties.

3. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and site functionality.
Cookies help us:
– Remember your login details and shopping cart.
– Analyze site traffic and preferences.
– Display relevant product recommendations or offers.

You can choose to disable cookies through your browser settings, though some site features may not function optimally.

4. Data Security

We implement industry-standard security measures to protect your personal data against unauthorized access, alteration, or disclosure.
All payments are processed through secure, PCI-compliant payment gateways, ensuring that your financial information remains confidential.

5. Sharing Your Information

We only share your information with trusted third parties necessary to fulfill your order, such as:
– Courier and logistics partners for shipping.
– Payment processors for secure transactions.
– Service providers for analytics, email, or hosting support.

Each partner follows strict data privacy protocols aligned with applicable data protection laws.

6. Your Rights

As a customer, you have the right to:
– Access, update, or correct your personal information.
– Request deletion of your data (subject to legal obligations).
– Opt-out of marketing communications at any time by clicking “unsubscribe” or contacting us directly.

To exercise these rights, email us at support@shahiposhak.com.

7. Third-Party Links

Our website may include links to third-party sites such as Instagram or Facebook.
Shahi Poshak is not responsible for the privacy practices of these external websites. Please review their respective privacy policies before sharing any information.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements.
All updates will be posted on this page with a revised “Effective Date.”

9. Contact Us

If you have any questions about our Privacy Policy or data practices, feel free to contact us at:
📩 support@shahiposhak.com
📞 +91 7738208145

10. Consent

By using our website, you consent to our Privacy Policy and agree to its terms.